Wide or incompatible? Separating the width and the non-overlap of expert intervals when monetising intangible quality costs

Authors

  • Leonardo Rafael Pérez Molina Member, Latin American Association of Neutrosophic Sciences, Barra Velha, Brazil Author
  • Yaité Pérez Mayedo Member, Latin American Association of Neutrosophic Sciences, Barra Velha, Brazil Author

DOI:

https://doi.org/10.5281/zenodo.22755556

Keywords:

quality costs, expert elicitation, interval aggregation, interval non-overlap, typed abstention, sensitivity analysis

Abstract

Expert intervals can be uncertain in two observable ways: each interval can be wide, and intervals can fail to overlap. The interval mean used to monetise a panel's judgements does not distinguish them. We reanalyse a published estimate of intangible quality costs in the scrap reception of a steel mill, where seven experts gave intervals for the share of sales affected, and report a limiting result: keeping the two indicators apart changes almost nothing that is decided here. Code reproduces the published total (USD 579614.91) and its split across four intangible risks exactly; the weighted Eq. (14) would give USD 693898 with the printed weights and USD 582129 once they are normalised. Two intervals end at 0.15 and two start at 0.16, so four of 21 pairs are separated by an open gap of 0.01, the recording resolution. Under five assumed coverage readings, between-interval dispersion accounts for 0.18 to 0.65 of pooled variance; the data identify none of the readings. No interval summary can reorder the intangible costs, which share one rate, and under hypothetical budgets a typed rule abstains exactly where the averaged interval does, changing only the stated reason. In an exploratory simulation, typed routing beat both fixed follow-ups in none of 648 conditions without a mixture of panel types and in 35 of 1620 conditions overall, all with the true rate near the threshold; always requesting information had the lowest mean regret, and a bias shared by all experts removed every advantage.

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Published

2026-09-14

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Decision under indeterminacy